How It Works
1
Order: Select your repair and checkout.
2
Receive: Confirmation email with dispatch info.
3
Post: Send your device to us via tracked postage.
4
Fix & Return: We fix it with lightning speed days and mail it back.
Communication & Transparency
We believe that clear communication is the most vital part of a premium repair service. We keep you informed at every stage of the journey so you are never left in the dark. You will receive email updates at these key milestones:
1. Order Confirmation: Sent within minutes of your booking to confirm your repair slot.
2. External Inspection: Sent by 3:30pm on the working day we receive your device, confirming it has arrived safely in our lab.
3. Dispatch Notification: Sent by 4pm on the day your repair is completed.
Once your device is dispatched, Royal Mail will take over correspondence to provide your specific delivery time slot.
Expert Support When You Need It
Our team is here to help with any technical queries or updates. We pride ourselves on responding swiftly during our dedicated working hours: Monday – Friday | 09:00 – 16:00
Whether you have a question about your Garmin GPS, Fitbit tracker or any other device, you can contact us at any time, and we will get back to you as soon as we are back at the bench.
What To Do Now
Navigate to your device's repair page by selecting your type of device, what brand & which model and place your order today.